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24-Feb-2012
Posted by: tony.aquino | Posted on: February 25th, 2012 | 0 Comments
An exchange database limit was reached and had advise the customer to start deleting or archiving messages to cut it down before the database start to shut itself down.
A couple of things to expand from that statement. First the limit. The old 2003 version can hold up to 75 GB maximum on service pack 2. Beyond that, it will dismount itself to protect itself from overpopulation(to make it simpler). Second, deleting messages will not necessarily remove them immediately even if you deleted them from the deleted items or trash afterwards. Exchange server has settings for retention of deleted items and mailboxes for recovery purposes. Default I think is 14 days. So for those who needed a rush, it can’t be done unless the retention days are altered prior to deleting the messages. That goes the same when you archive then delete. Though archive will copy it out of the database, it will delete the message and same thing applies. So it takes a combination of maintenance and watchful eye to look after this version of exchange.
Version 2007 and above does not have this 75 GB limit anymore. For those who don’t have anyone looking after their mail database and small enough, this is nothing. But for those who easily reach that limit before, it was a nightmare.
23-Feb-2012
Posted by: tony.aquino | Posted on: February 24th, 2012 | 0 Comments
A home PC connected to the router by wire suddenly start to loose internet connection when they activated wireless for the Ipad to work. They said the PC won’t connect to the internet while the Ipad worked flawlessly. I thought it should be the other way around with wireless being prone to interference. This didn’t make sense to me and still doesn’t. They say then walk away and leave it for 30 mins and most of the time it worked. Can’t rule out ISP service as the Ipad works but doesn’t explain why the PC is not able to connect even though it’s connected via the wire. Something’s still not right here in this story.
The other one I encountered was a late call from a more informed user who can install and unintall device drivers. He claimed his wireless won’t worked and had reinstalled the driver a couple of time and still no luck. Said it worked a few weeks ago and expect me to do this remotely as he lives too far for the field engineer to go and fix this and his not able to work without the laptop. Classic!!! Upon investigating the issue, and exhausting all knowledge in checking everything remotely, I decided to check the picture in google of this particular model which he claimed in the beginning doesn’t have a wireless switch, only function button to activate it. It did have a switch and he knock it off unknowingly. What a waste of time this is… Guy’s very apologetic in the end. Never assume you know everything always…
