Blog
21-Feb-2012
Posted by: tony.aquino | Posted on: February 22nd, 2012 | 0 Comments
Another e-mail problem raised. They can receive but when sending, not all are successful. Some came back undeliverable. Looking at the error message, it clearly stated they were blacklisted that’s why. How do you get blacklisted and who blacklist list you? There are a couple of anti-spam companies that sell this service and filter the messages for you. If you are sending out spam mails these guys can test the origin and it’s not valid it will reject the message but if it’s valid it will allow it for a period of time until it learns more and become aware that it’s spam then it will block your origin based on IP address or domain name. Clever stuff!!!
22-Feb-2012
Posted by: tony.aquino | Posted on: February 22nd, 2012 | 0 Comments
Had a company raised a call to say they are not receiving any e-mails and no internet as well. I bet if they have other things that uses internet, they are not working as well. So I did what I think should be done first. I had them to call the ISP and get the internet line tested. ISP came back to say the line is dead. Someone in their company has requested to terminate the line according to the ISP’s records. These are the customer who often say they loose big time if the operation is disrupted by computer or anything related to computing including internet. They immediately told the ISP provider it was a mistake and if they can re activate the line immediately. They were the told the earliest they can be activated is 5 working days. Nothing they can do anymore but to accept defeat. It’s sad isn’t it? You have the money but you can’t get the service instantly. They felt small compared to the big telecom company. There’s always a bigger fish. Now all they can do is wait while they lick their wounds.
